Privacy-Policy
At Niyan IT Solutions, we collect both personal and non-personal information to provide and improve our services effectively. The personal information we collect may include your name, email address, phone number, company name, and any additional details you voluntarily provide through contact forms or inquiries. Additionally, we may collect non-personal information such as your IP address, browser type, operating system, and website usage patterns to enhance user experience and analyse website performance. This information helps us understand your needs better and tailor our solutions to meet your requirements.
Personal Information
Company details, job titles, and other professional information shared during inquiries or service discussions.
Payment or billing information when availing of our services, processed securely through trusted third-party payment processors.
We collect this information to provide you with our services, respond to your queries, enhance your user experience, and communicate updates or offers that may be of interest to you. Your personal information will always be handled with care and in compliance with applicable data protection laws.
How We Use Your Information
1. To Provide and Improve Our Services
We collect your personal information to deliver the services you have requested. This could include:
Service Fulfillment: Ensuring that we can provide you with the services you’ve engaged with, such as web development, IT solutions, digital marketing, etc.
Service Improvement: Your feedback and usage patterns help us refine and enhance our offerings, fix bugs, or add new features.
For example, if you submit a support query, we may use your data to resolve the issue and improve the process for future users.
2. To Communicate with You About Inquiries or Services
Your information is used to respond to any inquiries or requests you’ve made regarding our services. This includes:
Support Communication: If you reach out with a question or issue, we may need to collect your contact details to provide support.
Customer Service: Information might be used to schedule a meeting, follow up on inquiries, or resolve issues related to services.
In simple terms, it helps us stay in touch and offer relevant solutions.
3. To Personalize Your User Experience
By collecting data about your preferences and behavior on our website or services, we can tailor your experience to better suit your needs. This could involve:
Customized Recommendations: Based on your previous interactions, we might suggest additional services or features that may benefit you.
User Interface: If you’re logged in or using a personalized account, we can offer a more streamlined and personalized browsing experience, such as remembering your preferences or providing content most relevant to you.
This creates a more efficient and user-friendly experience by anticipating your needs.
4. To Send Updates, Promotions, or Newsletters (With Your Consent)
We may use your information to send you updates about our services, upcoming promotions, or newsletters. This is always done with your explicit consent:
Marketing Communications: If you opt in, you’ll receive information about new products, features, or special offers that might interest you.
Newsletters: You might receive regular updates on industry trends, company news, or other content we believe will be valuable to you.
You can opt-out or unsubscribe from these communications at any time if you no longer wish to receive them.
Regulatory Compliance: To comply with laws governing data protection, business operations, or tax reporting. For example, maintaining transaction records for tax purposes or fulfilling obligations under data protection laws such as GDPR or CCPA. Legal Requests: If required, your data may be shared to comply with legal processes such as subpoenas or court orders, or in the defense of legal claims.
Information Sharing and Disclosure – Niyan IT Solutions
At Niyan IT Solutions, we understand the importance of privacy and are committed to maintaining the confidentiality of your personal and business information. We do not sell, rent, or lease your personal information to third parties. However, we may share or disclose your information in the following circumstances:
With Service Providers: We may share your information with trusted third-party service providers who help us operate our website, deliver our services, process payments, or perform other necessary business functions. These providers are obligated to handle your information securely and in accordance with our Privacy Policy.
For Legal Compliance: We may disclose your information if required by law or in response to a valid request from a government or regulatory authority. This includes situations where we are legally obligated to comply with subpoenas, court orders, or other legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs, and we will ensure your information remains protected.
To Protect Our Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, and safety of our users or others. This includes enforcing our terms of service, protecting against fraud, or addressing security issues.
We are committed to ensuring that any third parties we share your data with comply with stringent data protection standards, and that your personal information is used only for the purposes outlined in this policy.
Data Protection and Security at Niyan IT Solutions
At Niyan IT Solutions, we prioritize the security and privacy of your personal and business information. We implement robust security measures to safeguard your data against unauthorized access, loss, or alteration. Our data protection practices include the use of advanced encryption technologies, secure server storage, and firewalls to prevent cyber threats. We also conduct regular audits and security assessments to ensure our systems are up-to-date with the latest industry standards. While we take every precaution to protect your information, it’s important to note that no method of data transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security, but we remain committed to providing the highest level of protection for your data.
Cookies and Tracking Technologies
At Niyan IT Solutions, we use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and improve our services. Cookies are small text files placed on your device when you visit our website, which help us remember your preferences and activity.
Contact Us - Niyan IT Solutions
At Niyan IT Solutions, we value communication and are always here to assist you with any inquiries or support needs. Whether you have questions about our services, need more information about a project, or want to discuss a potential partnership, we encourage you to get in touch with us. Our dedicated team is ready to provide you with the information you need to move forward with your goals.
At Niyan IT Solutions, we are committed to providing exceptional customer service and ensuring that your experience with us is seamless. Reach out to us today, and let’s work together to achieve your goals